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It depends on your location. For example, EU citizens get their articles around 3-5 days after ordering. You can expect a maximum of 15 days outside EU.
If your estimated delivery date has passed and you haven’t received your order, please contact us at email@example.com so we can help you further.
For Sneakers, the delivery charge is $7 when shipping to Europe, and $10 when shipping outside of Europe.
For any other product, the charge is $2.99 for international shipping.
We accept payment by credit card (VISA / MasterCard / AMEX), by debit card (VISA), by PayPal and by Crypto-Currencies (Bitcoin, Ethereum, Litecoin).
You have 15 days after being delivered to make a refund or an exchange, contact us at firstname.lastname@example.org to know all the steps to follow. If 15 days have elapsed since delivery, we unfortunately can’t offer you a refund or exchange.
Unfortunately we cannot refund you these charges. Please contact your local customs office to request for a refund.
Yes. We don’t glue the insole on purpose.
The Satoshi_01 runs big (1/2), but we advise you to use the sizing guide available on most of our product pages, it tells you how to measure and calculate your size at home and get the perfect fit.
Every component but the sole is eco-friendly, we use milled calf leather at the moment, but we aim to offer a 100% eco-responsible shoe in the near future.
You can send us an e-mail at email@example.com, or you can also use social medias (Facebook, Instagram, Twitter) to get more information about the Satoshi_one or Satoshi Studio.
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