It depends on your location. For example, EU citizens get their articles around 3-5 days after ordering. You can expect a maximum of 15 days outside EU.
If your estimated delivery date has passed and you haven’t received your order, please contact us at hello@satoshi-studio.com so we can help you further.
You have 15 days after being delivered to make a refund or an exchange, contact us at hello@satoshi-studio.com to know all the steps to follow. If 15 days have elapsed since delivery, we unfortunately can’t offer you a refund or exchange.